SUCCESS STORY GRUPO HDI IN BANCOLOMBIA
Modernization of electronic channels in Grupo Bancolombia, the most sustainable bank in the world in 2020, according to the Dow Jones Sustainability Index.
The bank acquires a new SWITCH to enhance its electronic channels, this implies migrating the transactions of all its channels to be processed in the new SWITCH, which could generate cost overruns and idle times while the migration stabilizes.
In traditional Testing and Automation schemes, the QA process would have taken away the competitive advantage when it came to production. That is why the bank looked for how to achieve a production start in much less time, with the greatest possible coverage and guaranteeing the desired quality, finding in HDI finding in HDI the strategic ally.
Grupo HDI implemented a High-Test Automation model in ATMs, where robots simulate the users who make transactions, while STARC (HDI’s High Automation tool) validated the transaction processing in all layers of the payment system: ATM, SWITCH, Authorizer, Backend, Database; generating automatic reports with the corresponding validations.
A test cycle lasting 3 weeks went to 3 days.
Greater coverage in its tests and opportunity in decision-making and adjustments in its development process.
A test case that used to go from 25 to 30 minutes is now carried out between 3 and 5 minutes, achieving quality production in less time than estimated.
These execution cycles are assisted by two specialized technicians to respond to any mechanical problem or alert to solve situations “in situ” and give continuity to the cycle.
Previously it was 25 to 30 minutes and with the high automation of HDI it was only 4.5 to 5 minutes. Generating a saving of 83.33%.
Before, it took about 3 weeks (15 business days) and with Grupo HDI’s High Automation it took just 3 days, generating a saving of 80% in this process.
With High Automation, the accumulated costs of executions have a lower slope than other approaches: Manual and traditional automation.
With High Automation, the unit cost per test case executed decreases as new execution cycles occur. Other approaches stay at the same unit cost or worse, raise it.
High automation is a great ally to enhance your digital transformation processes.
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* Photo was taken from Bintec.com